Saturday, March 17, 2012

OIVAC St Patricks Day Special

It wasn’t long ago that a lot of us moved our clocks forward, as “Daylight Saving Time” kicked in; we now “gain another hour of daylight” in the evening. That was “our national special” for late spring/summer and into early fall!

Some of you around the world, though, might not have the opportunity to “gain” such an hour, so we at the OIVAC have something for you that’s even better because it “hits you in your pocketbook or wallet”.
At the present time, the OIVAC, which takes place this year from May 17-19, is running a St. Patrick’s Day Special Event price for anyone who registers for OIVAC sessions and presentations between March 16 and March 24.
You will pay as follows:
• 5 seminar package, no specials) - $159.00
• Full Attendance (no recordings) – 189.00
• Full Attendance (with recordings) - $239.00
The Online International Virtual Assistant Convention, known for its cutting-edge presentations and its flair for new and improved events, “kicks off” its 7th Annual Convention, May 17 – 19.
And if you register now, you will save a lot of money, depending upon which “Attendance” option you choose.
We will have a special price for April Fool’s Day, as well, but you will not see these St. Patrick’s Day special prices again, since each month from now until May the “special” prices will increase. Sometimes, by as much as $50!
Besides the usual innovative features and events for which the OIVAC has become to be known, such as the…
• IVAD Celebration,
• VA Hot Seat,
• Seasoned VA Panel,
• networking sessions, and
• more than 25 presenters on a variety of the latest in cutting-edge topics
We’re also offering 19 hours of training through our “Break-It-Down Series Take Action Now” sessions. These sessions alone run 2 to 3 hours each! So get thee on over to the OIVAC St. Patrick’s Day Special page for details. Tickets won’t last long.
But, as they say, if you “snooze you lose” and miss the March 17 start, you can still get the St. Patrick’s Day pricing until March 24!
See details about the Convention, and registration information at OIVAC. Or email info@ oivac.com if you have questions that are not covered at the OIVAC site.

Wednesday, February 29, 2012

OIVAC Special Leap Year Pricing

How about it VAs and other Solopreneurs alike? Are you ready for some new direction? Then listen up! It won’t be long now, and the Online International Virtual Assistant Convention, known around the world for its cutting-edge presentations and its flair for new and improved events, will be “kicking off” its 7th Annual OIVAC VA get-together, May 17 – 19.

And to mark this year’s extra day and Leap Year, we’re offering “special Leap Year Pricing” from February 29 until March 10. So by registering now and purchasing your ticket, you will save as much as $50 to $70; depending upon the “Attendance” option you choose.


Oh sure, there will be specials each month from now until May, BUT, you will not see our Leap Year Special pricing ever again this year. Once it’s gone; it’s gone!


Details of the events are at OIVAC. So click on over there now. And while you’re checking out all the presenters and sessions we’re offering this year, be sure to take advantage of our Leap Year special price:


Pay as follows, if you register now:


5 seminar package (anytime between now and the start of the Convention) no specials - $159.00


Full Attendance (no downloads) - $179.00


Full Attendance (with downloads) - $229.00


Besides the usual killer features and events for which the OIVAC is already known (like


• the VA Giveaway,


• the IVAD Celebration,


• sponsors with new products and technology,


• the VA Hot Seat,


• the VA Panel, and


• more than 25 presenters on a variety of the latest in cutting-edge topics


if you’re paying with a “specials” entry fee, your savings is that much sweeter.


During this year’s Convention, we’re also offering over 19 hours of training through several of our “Break-It-Down Series” sessions.


• Learn to Work in the Value-Based Business Model and Stop Trading Hours for Dollars


• Everything You Need to Get Great Clients


• Creating an Authentic Business Plan that Represents You


• Learn How Infusionsoft Can Help You Grow Your VA Business


• Attracting New Business on a Shoestring Budget


• Intro to Send Out Cards


• WordPress: An Overview, Plugins and Graphics


• LinkedIn Leverage for VAs


So let us see your plastic or use your PayPal now. Tickets are going fast.


And be sure to note that although we have also planned “special event pricing” in


• March (St. Patrick’s Day);


• April (April Fool’s Day) and


• May (Pre-Mother’s Day),


you will not see prices as low as these Leap Year Specials, once this offer is gone.


Our Leap Year special event pricing runs from February 29 until March 10; it expires at midnight March 10 (US, EST)




Thursday, February 16, 2012

OIVAC 2012

OIVAC 2012, the only online convention that you can attend while sitting in your own office. OIVAC is an online convention already in it's 7th year, a convention not to be missed. You can network and meet VAs from across the globe. This is a great learning opportunity for new VAs and established VAs, there is a something there for everyone. Our theme for this year is Innovation - Integration - Motivation.
Innovation: taking the lead or initiative in showcasing ideas to assist with the development of your business.
Integration: incorporate the ideas and newest technologies, processes and services into your business.
Motivation: incite  you to take action to achieve goals throughout 2012 and beyond.
May 17th to 19th.
The convention closes with the celebration of International Virtual Assistants Day, 19th May, this is an event not to be missed, a great networking event and a chance to win prizes.
This convention is a must attend for all VAs. You will learn lots from the workshops and seminars which you can take away and apply within your own job.

Thursday, January 19, 2012

New Section added

Hi everyone thank you for visiting my blog. I have added a new section/page VA Business Plan Information, I hope you find it helpful. Thanks to everyone who takes the time to leave a comment on my blog, all comments are really appreciated and its great to see that my information is helping.
If you would like to become a follower of my blog there is follow me button on the right hand side.

Compliment to the year 2012 to you.

Wednesday, January 4, 2012

OIVAC 2012

Innovate. Integrate. Motivate, OIVAC Convention 2012, 17 to 19 May 2012 Register at http://oivac.com/register/


A Low-Stress, High-Value Convention that Efficiently Gives You a Top-notch Learning Experience with Spirited Networking, Up-to-the Minute Training and Motivational Interaction – We Guarantee It! OIVAC 17 to 19 May 2012, http://oivac.com

Monday, November 21, 2011

Clients contacting you for a Quotation

When a client contacts you and asks for a quotation please do not simply email back with a price/rate. Firstly contact the client, find out the requirements, ask for details and as much information as possible

Prepare for yourself as part of your business plan a company schedule/procedure for answering clients who require quotes. Have a form ready with everything you need to ask a client and then all you need to do is fill in this form and base your quotation on this form, keep them handy in a file on your pc or printed out on your desk, ready to use if a call or request comes in.

Always prepare a company quotation on company documentation and attach this to an email, this is much more professional then just sending an email with a rate. Your quotation must have your contact details and include your terms and conditions and any information that you have agreed to do for the client. Submit your quote as a pdf attachment to an email, and refer the client to this in your email.

Remember the faster you send that quote in the quicker you could be to getting the client to contact you further and you can beat the competition. With quotations it’s all about beating your competition. Make sure your wording is right, make sure you are inviting the client to contact you further.

For a client looking for a virtual assistant or transcriptionist to partner with, they are usually not looking at price, they are looking at your skills and experience in the business. Some times when putting in a quote it can be months later when you hear from the client again, some clients take that little bit longer to decide if they really do need a virtual assistant especially so when it’s for regular work.

For once-off/adhoc jobs it’s often the case the client will take the cheapest or near to cheapest quote, that is the way the industry is at the moment. It is up to you to decide is it worth quoting a low rate for the job. But, think before you quote what is involved with that job, how long will it take and decide your quote on that, that is the best way to quote. Going in on a low rate sometimes you will find that once you get the job it’s not worth doing as it is costing you more to do it than what you are getting for it, there is no profits to be made with doing jobs that way.

Wednesday, November 16, 2011

Using Subcontractors and Subcontractors Contracting Out

Transcriptionists and Virtual Assistants are using subcontractors. Often when the VA or Transcriptionist have work that is too large for them to do, or they are busy and need assistance with tasks, or they themselves cannot do the task, they will ask for assistance from subcontractors.

 
For VAs or Transcriptionists who are newbie’s in this field, one of the best ways to learn about this business is to contract yourself out to other VAs and Transcriptionists. It is a great way to learn, and this gives you a good start in the industry as to how things work and the kinds of work that is available for you to do. But while you are contracting out to another VA don’t forget to still do marketing and networking for your own company/business. The aim must always be to get your own clients as you are running a business.

 
When a Subcontractor works for a VA/Transcriptionist that VA/Transcriptionist is her/his client, you need to treat that VA/Transcriptionist as you would a real client. You keep in touch, you need to communicate about where you are with the work, and if you cannot cope with it, you tell the client (VA/Transcriptionist) and she/he can make a plan. Do not leave communication to the last minute when the work is due back, communicate within plenty of time ahead of that deadline so that the client will have plenty of time to find alternative routes to get this work done and still meet there deadline, one reason is if you are no longer available to complete the task. Deadlines are important they can determine whether the VA/Transcriptionist keeps or loses their client.

 
Guidelines to follow which are important:

 
  • The VA/Transcriptionist you are assisting is your client; they should be treated like clients. This is an important point to remember as often subcontractors don’t think of the VA/Transcriptionist as their clients. 
  • Follow the client’s (VA/Transcriptionist) instructions to the letter; do not do your own thing. You are assisting another VA therefore you do as you are asked.
  • Communicate with your client (VA/Transcriptionist) and let them know how you are doing, keep them updated, it is their clients work you are doing and they need to be informed of your progress, because clients have deadlines to maintain and often clients like to know what is happening.
  • Proofread your work, before sending it back to the client (VA/Transcriptionist), it is your responsibility to make sure that your work is proofed as surely your reputation is at stake if you send back shoddy work.
  • Make sure you get clear instructions from your client (VA/Transcriptionist) if they are not clear ask to repeat what the instructions are and ask for it to be sent to you in an email.
  • If for some reason you cannot complete your task on time, contact your client and let them know you are running late and ask can you extend your deadline, or ask for assistance. Also let your client (VA/Transcriptionist) know if you have power failures, storms that mean you must switch off for a period of time, etc. as this can cause delays.
  • The Client (VA/Transcriptionist) must make sure she has all the contact details available for the subcontractor. Subcontractor, make sure your client (VA/Transcriptionist) has all your contact details, be available on Skype, messenger, cellphone, sms, whatsapp, Facebook chat etc.
  • If you cannot perform a task and you know you will not have it ready for the deadline, do not take on the work in the first place.
  •  It is up to you to keep in contact with the client (VA/Transcriptionist), clients don’t have time to run around after you for the work, they are busy that is why you are assisting them. Communication is very important.
  • A subcontractor will earn in the region from 30% to 45% of the actual fee that your clients (VA/Transcriptionist), client pays them.
  • A subcontractor might have access to the client’s business information; you are not to abuse this information. A subcontractor can be sued for abusing client information. You cannot as a subcontractor, now that you have the details go and contact that client, this is a big no in the industry, and you could be sued for doing this, so please note this
  • A Contract Agreement should be signed between Client (VA/Transcriptionist) and subcontractor to cover both parties in the event of things happening.

The contract must state payment terms and conditions. It could be a good thing to place wording in the contract to cover the situation whereby the client does not pay the VA/Transcriptionist then the subcontractor cannot be paid, this situation should be covered in the contract so that the subcontractor will know what the procedure is, if no payment is forthcoming for the job/task. Often with large jobs clients are very slow in making the payment, this fault lays with the client not the VA/Transcriptionist. All the VA/Transcriptionist can do is to contact the client nonstop and keep reminding them of this payment.

 
The client (VA/Transcriptionist) must communicate to the subcontractor what payment terms will be with each job. The subcontractor needs to know when they can expect to be paid.

 
The norm is that when the client pays their invoice at the end of the job/task then the subcontractor will be paid their portion.

 
Often there is a problem with payments as some clients will not pay immediately on receipt of invoice, this happens a lot, and it can be very often out of the client (VA/Transcriptionists) hands, all they can do in these circumstances is to keep contacting their client and asking for the payment. The only way is to pester the client no end, as payment is deserved upon receipt of the work and invoice. Again communication comes in here as the client (VA/Transcriptionist) must let the subcontractors know when they are having problems retrieving payments from clients.

 
Another thing that can be done to sort of help a bit with payments is to get a 50% to 75% deposit up front. You provide a rough estimate of your invoice and the client pays you before the job is started, work commences on payment of deposit. This is a good way to go with all new clients, there is no reason why this cannot be negotiated up front with your client, and it can be part of client liaison, terms, and conditions. Payment details must be worked out before any work is started. Do not just take the job on because the clients says it is urgent make sure you work out payment terms beforehand. Nothing is more urgent than your payment at the end of the day it’s all about money.

 
Everyone at some time or another battles to get payments from clients, when it happens to me I just contact the client nonstop and use the means necessary to communicate. I have not taken other routes like small claims court which can be used in these circumstances.

 
I have gone over and over on some points here, but it is because those points are important.

 

Tuesday, October 18, 2011

Figg Excel Accounting Products

Hi guys,


I just want to introduce you formally to Figg Excel accounting products. I’ve become a dealer in these products

http://talkingpointmedia.co.za/?page_id=40

Essentially, this is a cheap and professional way to manage the accounts of your business. The products are based in MS Excel and include things like Cash Book, Business Plan, fully integrated products … all of them come with full back up and support and tutorials to explain what is happening. It’s accounting for non accountants. Really beneficial for small businesses and those starting out.

Take a look at the page above and contact me or click on the banner to order.

Warm regards,

Gaynor Paynter

Talking Point Media Consulting / Typewrite Transcription and Typing Services CC

Cell: +27834424689


BBM 21A23A57

Websites:

www.typewritetranscription.co.za

www.talkingpointmedia.co.za

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You'll get by, if you smile through your fear and sorrow, smile and maybe tomorrow, you'll see the sun come shining through - for you.

Payments and Clients

As part of your business plan you need to write up a procedure for dealing with your clients and payments.
How do you want to receive your payments?
When are you going to invoice your clients?
With once off jobs/tasks I would suggest you start of by asking for a 50% deposit before starting work, then on completion of the task and the client has came back to say they are happy with the work then you send an invoice. Do not start the work no matter how urgent before receiving your 50% deposit. Your payment is also important as is the clients work.
My clients have 10 days to pay me from date of the invoice. If that client has not paid me I then follow up and keep following up until payment is received. With once off clients you invoice on completion of the job, not at month end. You point out your payment terms to the client and ask nicely when you can expect to receive payment, especially so when you work with subcontractors as those contractors need to know when they will be paid.
If I take on a client and they become  regular clients I then move the payments to monthly payments. I try to get my invoices out around 28/29 of the month, I try, its not always possible as often I can be too busy. Invoicing is important and I try to maintain that (try).
My monthly clients either pay on receipt of the invoice or within a few days. If the clients dont pay I send a friendly skype or email reminder. Our clients can also be just as hectic as we are.
Note: we will get the clients that do not pay, that is an accepted part of the job and part of every business.
Have payment terms on your invoice and as part of your terms and conditions in your clients contracts.
There is no need to be afraid of invoicing your clients, its is part of dealing with clients and part of doing the work for clients, you are a business owner and you must think as one.
Keep track of all your invoices, payments in and out, its important to know how much you earn and what profits you are not making or are making. You need to know where your company is financially at all times. Your basic bookkeeping must be part of your monthly procedures for your business.

Thursday, October 6, 2011

How to get Clients?

The big question every VA asks is how do  I  find clients. Let me give you a few pointers to do this, I will take from my  own experiences of how I do it as I have no problems finding clients.
Watch this space.

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