Showing posts with label africa VAs. Show all posts
Showing posts with label africa VAs. Show all posts

Thursday, September 19, 2013

Working Hours and Deadlines

Before you open your doors to clients you need to know what hours you are going to be working and how you are going to approach urgent deadline jobs/tasks.
I do not run an 8 to 5 business. Not many VAs and Transcriptionist do, we find, we can't do this because we need to be available should our clients need us for urgent work and deadlines. I run my business and work to suite my clients needs. My clients are very important to me and without them I want have this job, so it is important that I work the hours I do.
Clients have deadlines and often these deadlines can impact you with working after hours, weekends, public holidays etc. Its a good idea to decide your working procedures in the beginning, state your business open times, contact times on your website, brochure, in your contract, t & c's. If these details are stated a client viewing your website can see you don't work weekends and if they require this, they can then look elsewhere.
Before you quote a client for a job, contact that client and ask for as much information as possible about the job this included the deadline date and time. Then you know ahead of putting in your quote if you can take this job on or not.
A VA/Transcriptionists working hours are so important to clients.
Sometimes VAs//Transcriptionists can only work specific hours due to maybe having young children, other commitments etc., state this on your advertising material, it is always wise to let your clients know ahead of time of your working arrangements.
Telephone calls are another important item. I don't mind within reason when a client contact me, other VAs/Transcriptionists may only work business hours and want take calls outside of those hours, just make sure you specific your availability as it does affect deadlines.


 
+270117685028, +270828713452
Skype: amftyping
 

Friday, July 26, 2013

Tips

Here are some tips on how to be a Virtual Assistant/Business Owner:
 
Act professionally at all times
 
Have the determination to succeed.

Provide a Quality service to your clients at all times.
 
Speak to your clients on the same level; you are a business owner, not a PA speaking to a Boss. Be on the same level as your client’s; do not address them as Mr Jones etc address them as Peter etc. Use first names. This immediately brings you on the same level. If you address that client as Mr Jones, this is immediately putting the client on a level higher than you; they will assume that role and treat you as a PA/Secretary which you are not.
 
If you feel you can give the client good advice and ideas on the tasks they assign you, do so, there is no harm in doing this. Show the client you know what you are doing; you know what you are talking about. Be confident and assertive in your approach to your clients.
 
When you feel a deadline is not reachable, negotiate, you will be doing the work, you know how long it will take, give yourself plenty of time to do the work and be negotiable on a deadline that you can reach. It is up to you as a business owner to tell you client ‘this deadline is unreal’ explain what is involved within the job, a lot of clients have no idea how long a particular job will take. They will give you very unreasonable deadlines. Only you know what you are capable of and you know your limits. This is often a problem in Transcription, the clients do not know how long it actually takes to transcribe and often the deadlines are tight but its up to you, as you are doing the job to negotiate this with the client, not the client to set this deadline for you, simply explain what is involved.
 
Do not take on jobs you have no idea how to do, a client will quickly find out you can not do this job and they will not have confidence and trust in you again. Only take on the work that you have experience in doing, especially so when you are just starting out. If you take on a job that is new to you, let the client know it’s new to you, but that you are very willing to learn and try.
 
State your business hours, state if you want to be contacted after hours or weekends, have this visible on your website, in your brochure, part of your terms and conditions. If you do not do so, clients will and do take advantage and contact you out of hours; clients will expect the impossible from you. Be in charge; be in control of your business.
 
Have your prices/rates already set before you open your business. When a client contacts you, you need to be able to get back to them quickly with a quotation. Know how much you are going to charge for each service you are going to offer. You set the price, you can be negotiable if need be, but You, not the client sets the overall price of the job, after all you are a business owner.
 
It is not easy running a VA business but if you schedule your day and especially if you have small children things will be easier for you. This is an example of what I do, I start work around 7am when the kids/hubby leaves for school/work, I then work till around 1.30pm, have lunch, then its time for the kids to come home, I assist with homework, lunch for them and then return to work around 2:30/3pm and work till around 6pm. I will come back to work after the kids go to bed if I have urgent work. I work the hours I have to work, to get my work done. If you have a husband, get his support in helping with the children while you work.
 
Keeps logs of what you are doing, always know what work/tasks you have in at any one time, this is helpful when you need to priorities. Know how to prioritise your work. Know how long it will take you to complete tasks. I know I can type 20 to 30 pages of typing a day, but if that typing has in graphs, flow diagrams, then it will be less and I make sure my clients know this. Your clients must know what you are capable of so that they can judge when giving you work.

If you want to be a Virtual Assistant, most Vas are Business Owners around the world, take on this role. A lot of VA’s in South Africa are saying they are freelance contractors or independent contractors why I don’t know, if you are a VA and running a business, doing the work, doing your bookkeeping, marketing and networking etc, then surely that is running a business, not being an independent contractor, there is a difference as there is a difference between PA and VA, if you are working from a virtual location, running a business you are not a PA. A PA is someone who is employed and as far as I am aware a VA is not employed.  Know these differences before you open your business so that you do portray yourself as a business owner and your clients will pick up on this and treat you accordingly.
 
If you can use free software to do your job, there is no harm in doing this; Open Office is compatible with Microsoft Office.
 
Make sure you have good virus protection on your pc.
 
As a VA you need to keep regular backups of your work and keep each clients work separate in different folders so that the work is easy to find when required.

 Feel free to comment on any of these tips above, I am quite happy to discuss any issues further, if you need me to.

Written by Alison Fourie, AMF Typing Services cc, © Copyright 2001 Ck2001/083866/23.  All rights reserved.

Friday, March 15, 2013

How to cope with work and your family

Being a VA the one thing you need behind you is your family’s support. Your family needs to be understanding when it comes to you working longer hours, working weekends and public holidays. Children need to know there are boundaries within your office.
Work to a schedule/routine this makes it easier.
If you do housework then get a maid, get some assistance, you can employ a maid for your company like I have done with my maid, (for tax purpose my maid works for AMF Typing Services http://www.amftyping.co.za), or you can contact an agency that supplies maids, but the main thing is to get assistance with the housework, now you are working full time you will not have time to do this.
When you close your office door it means you do not want to be disturbed let the family know this and ask them to abide by it unless there is an emergency that they need you to deal with. The kids can answer the phone and say you are busy and take a message. Make your kids self sufficient, teach them how to get/make their own lunch, cold drinks etc. Get them into a homework routine; be there to assist when they need you.
Make sure your husband/partner is on board with you working as a VA. It is very difficult working as a VA if your husband/partner is not happy with you doing this. If your husband can’t cook teach him to cook, if you can look after the kids so can he, he is capable of doing what you do for the kids, if he works and you work then work together to make things work, share tasks. A supportive husband will be willing to share as they will understand how important your business is it you.
Do your washing when you get up, put your washing on the line early morning, and take it off at the end of the day when you finish work, or run outside like me when a storm draws in. If you have a maid then she can do this for you and also do the ironing, or your husband can assist with the ironing if you are busy, ironing is not just a task for women, show your husband how to do it, share this task it makes it easier if you don’t have a maid.
Share cooking with your husband and your kids if they are old enough, plan a menu in advance, I cook in my slow cooker a few times a week, this way I only have to prepare rice, potatoes etc to go with later in the day. Know what you are going to eat that day, you can prepare everything early on a morning so that all you need to do is cook it later in the day. Your husband and kids can turn on a stove for you so that things can cook while you are busy. Your maid can start dinner for you and you only have to end it after work. Family can assist when you are busy, they should not have to rely on you to do everything. Sharing is caring.
Let friends and family know they can’t just pop in for coffee, ask them to ring you first to see if you are available, you can’t stop for coffee and a chat if you have an important deadline. Work as though you are working in the corporate world, have set work hours, set breaks, lunch etc. When you work for many clients you need to jiggle your time so that work is done for each clients when required, know how to prioritise and schedule your work, see what is urgent, its deadline, maybe smaller tasks can be fitted in between larger tasks.

Be disciplined, if you work to a routine things will work.



Monday, September 26, 2011

Tips for Newbie Transcriptionists

PRODUCING HIGH QUALITY TRANSCRIPTS

I suggest that you join a forum aimed at VAs and transcriptionists. For South Africans I would recommend TAVASA. Working from home can be a lonely experience and trying to sort out technical problems can be very daunting. By joining a forum you will be in contact with people who understand exactly what is required and can assist with questions.

Best of all, this is where the more established people post their requests for assistance with overflow work. Having secured a shot at subcontracting this overflow work bear the following in mind:

• Obtain a template from the contractor and STICK to it – every comma, every underlining, every space. Do not get creative and do not try to improve on the template.

• Often the contractor will send a sheet through with his or her typing preferences and requirements. Read it carefully before you start typing and again before you proof your work and ensure you abide by the instructions.

• Communicate – if you are having problems with the recording it may be a bad recording. On the other hand, if you are the only typist experiencing problems then it is probably an incorrect setting or your equipment may be faulty. The only way to find out is by asking the contractor about the recording quality. Do not go merrily ahead and turn in a transcript littered with [unclear], [inaudible], etcetera.

• Make notes as you go, especially for names and words that you are not sure of. Should these become clear as the transcript progresses, it makes it easy and quick to do a global replacement.

• Proof your work thoroughly. Put those earphones on and go through the whole transcript – this is time-consuming and quite often expensive – it takes a long time to type your very first transcription and it can be quite discouraging in terms of your hourly rate, but you would be amazed at what you pick up on the second run-through. Words previously indecipherable will be clear once you are familiar with the context of the transcript.

• Spell and grammar check – spell checking is an absolute requirement but adding the grammar check function is very useful in picking up mistakes other than typos. Bear in mind that transcription is usually rendered verbatim and the most common grammar mistakes are made in speech. Do not be tempted to tidy up the speaker’s grammar unless specifically requested to do so.

• Google is your friend. If, for instance, you pick up a name and a designation but not the company name, chances are you will find it on Google. Many terms are industry-related or, in the case of medical transcription, the names of patent drugs, etcetera, are unfamiliar to most people. It is not enough to spell a word phonetically, add a question mark and move on. In the long run your efforts will be rewarded.

• Ask questions. We were all new at this once and I believe we would rather answer a dozen seemingly insignificant questions rather than receive a badly-typed transcript.

The above steps are very, very important. It is as well to remember that not only do contractors offer the jobs that will get you started as a transcriptionist but that they often recommend – or not – typists to other contractors. Shoddy work will put a halt to your career before you start. Commit to producing high quality transcription from day one.



Michele Johanson is based in Cape Town and owns Good Hope Transcription and Typing Services http://goodhopetranscription.weebly.com which offers general and legal transcription, typing, article and content writing and editing/proofreading functions. Recently we have added recording of small meetings to our profile.

Tuesday, September 13, 2011

What is it like being a Virtual Assistant

I have been doing my job as a Virtual Assistant now for 10 years. No two days are the same. I think my job is harder now than what it was as a secretary. It is not easy running your own business, there are many things involved that have to be fitted into your schedule. Not only do you sit and do the clients work but you do the many tasks that have to be done with running a small business. There is the marketing, networking, advertising, debt collecting, liase with clients and virtual assistants, keep up to date with what is going on with virtual assistants on the many forums I belong to, keep up to date with VA newsletters that I subscribe to. I try to do online marketing a few times a week, just adding my details somewhere new, often looking for places where there is no VA's advertised or where there is just a few advertised. Keeping up with social media, that is very time taking, but its something that has to be done as its part of keeping your business fresh out there in the corporate world. Updating my website and blog, adding new content or changing a word here and there. Every opportunity I get to network with other people and tell them about my job as a virtual assistant is worthwhile, as you never know when that person may pass on my details to someone further who may need my services. My phone, skype and email are busy non stop, I get enquiries from Virtual Assistants and potential clients all the time, I always try to assist when I can. Monthly administration has to be done, no matter how busy I am, schedules need to be kept of work coming in and going out, schedules need to be kept of monthly expenditures in and out etc, invoices need to be done monthly and also for adhoc jobs as they are completed.
Being a Virtual Assistants is my career choice its hard, difficult but its a job I love doing.

Saturday, August 20, 2011

What is Typing?



Typing is the process of inputting text into a device, such as a typewriter, cell phone, computer, or a calculator, by pressing keys on a keyboard. It can be distinguished from other means of input, such as the use of pointing devices like the computer mouse, and text input via speech recognition.

The world's first typist was Lillian Sholes from Wisconsin. She was the daughter of Christopher Sholes, the man who invented the first practical typewriter.

Source: http://en.wikipedia.org/wiki/Typing



Civilian Conservation Corps typing class, 1933

Typing the theory is anyone can do it, but can they. To me typing is a skill; there is a process involved therefore that makes it a skill. You can just sit and type but can you type properly. There is one finger typists, two finger typists and then you get the person who can type with all fingers like me. I was taught touch typing during my school years.

While at school many years ago I took typing classes, in those days we used old manual typewriters, the key board was very high between levels on the keypad. I was taught how to place the fingers correctly on the keypad, and how to hold your hands. We were also shown which fingers you use on each specific key. As we progress through learning we were also taught about speed typing. Paper was placed across our keys and we were taught to type fast while listening to music keeping up with the beat of the music by typing. It was fun and I eventually learnt how to be a very fast accurate typist.

This is a skill I have carried with me for years and now put into practice daily through owning my own typing company. I offer type services to clients. I can sit and type for hours and it’s a skill I enjoy providing to my clients. Anyone can type but are they accurate, are they fast.

I am what can be called an old school typist. Many people who use keyboards today don’t position their fingers correctly therefore you cannot type as quick as what you can when your fingers are placed correctly.


Written by Alison Fourie, AMF Typing Services






Friday, July 15, 2011

Dictaphone - Transcription - Typing

Dictaphone - Transcription - Typing 'the difference'!

There is a difference between Dictaphone, Transcription, and Typing.
Dictaphone and Transcription are similar so we charge at an audio hourly rate or hourly rate and these are not referred to as typing in any way, they are both a skill in themselves and not everyone can do them. With both you listen then type up what you hear (Transcribe). This involves excellent listening skills, good grammar, english knowledge, knowledge of punctuation, and concentration etc.
Dictaphone is normally one person, could be a doctor or an attorney recording into a digital machine, recording device and then you as a Transcriptionist listen to that tape and transcribe it. This is normally quicker to do than doing a transcription of many people involved.
Transcription can be more involved, it can be a recording of a meeting with a few people present, a conference session, court hearings etc. It is usually when more than one person is speaking and the event is being recorded. Court recording are difficult to do as they can involve a lot of speakers and different language challenges and maybe a translator being involved. A focus group is difficult to transcribe as often there is a lot of people involved and cross talking all at once.
These two skills are not the same as copy typing, they are more involved and can take many hours to transcribe into a document therefore there is normally an hourly or audio hourly rate involved not a per page rate. It will normally take between 4 to 6 hours to transcribe a one hour file. Transcription of a Focus Group meeting can take a lot longer.
A lot of people have no idea that transcription and typing are not the same thing, a client can ring you and ask you to do typing and its not really typing it is transcription, make sure you verify this before quoting on the work, ask the client for an example, they can send you an example of a transcription sound file or a page taken from what they require copy typing. Ask for details/information on these tasks before quoting, the more detail you have the easier it is to quote. Do not quote blindly.
With transcription you need to listen to the file before quoting. There could be multiple speakers, cross talking, background noise, dual languages, if you listen first it can give you a good idea of how long you think you will take doing the transcript.
Typing is what it is and is not either of the above and it’s charged at a per page rate or a per word rate (sometimes students like it per word, but not often). Typing is normally when you type from written notes, PDF documents, author's books, reports, tenders, copy typing, company correspondence etc.
With typing you need to ask the client for an example, a client can say well its just copy typing, that maybe but copy typing can include graphs, flow diagrams, graphics, scanning of graphics, all these take more time to create and this must be taken into consideration when there is deadlines and you need to meet that deadline. If you scan that is time taking, if you need to do a graph or flow diagram they need to be created from scratch which is also time taking, this is not simple copy typing. A graphic can be scanned or involve being retreaved from the internet therefore you may have to find it, which can involve internet research, this time has to be featured in as part of your quote. To do a flow diagram it can take quite a few hours, remember this if you charge on a per page rate. Flow diagrams are not quick and easy, you have to build it from scratch, the layout has to be right, they can be very involved. Graphs and charts can mean that they need to be done in Excel then copied across to word into your document, this is also a process of creating and copying, time taking.
So you see copy typing is often not just copy typing.
These are just points to remember if you get asked to quote on Dictatation, Trancription and Typing.

Tuesday, July 12, 2011

Starting up your own VA Business

  • Determine what kind of business you want to start, look at your skills and see what you enjoy doing, make a list of jobs you have done in your career, say you did e.g. Typing, Transcription, PowerPoint Presentation etc and that is what you enjoy doing, so start your business by offering the services you enjoy doing the most and expand your business from there as you get to learn and know other jobs.
  • Learn about the industry for your business, do Internet research around the world. There are many VA sites worldwide that you can visit to see what the industry is about. Search for ‘Virtual Assistants’ via Google etc.
  • Check out the market for your business, study your competition, speak to other experienced VAs, ask how they started up, etc. And if an established VA will assist you as your mentor, grab her and don’t let her go,
  • Educate yourself on running a business. Learn what a Business Owner is and what Business Owners do, you have your company books, invoicing, customer liaison, quotations, networking, marketing, debt collecting etc. There is more to running a business than just taking in typing jobs. A Virtual Assistant runs a business/company.
  • Join Associations, Chamber of Commerce, small to medium business networking groups, women’s business groups etc for networking purposes, locally.
  • Name your business, have a business name that reflects what you are doing and who you are. Design a company logo and a company slogan. This to me was one of the most exciting tasks to do when I started my company, ive been through quite a few logo's since starting and I am now happy with my current logo as it reflects what I am doing.
  • Perform a trademark search on the name you choose for your business to make sure no one else is using that name.
  • Register a domain name for your website; first check that the name you have chosen is not used by someone else. My domain name is www.amftyping.co.za, the domain being ‘amftyping’.
  • Design/Acquire a website/blogging (Example: site http://alison-fourie.blogspot.com/), this is a great marketing tool, you can list your website on search engines and add your website and company details to search engine listings, classified sections, and in directories via the internet worldwide. Your website and blog are your internet advertising tools; they portray you on-line, make sure your content is good and draws clients to you. If it’s not working within 3 months relook at your content and change it.
  • Determine business structure (sole proprietor, partnership, or corporation).
  • Evaluate your personal budget, know what your budget limits are, and work within these limits.
  • Write a business plan, list your objectives and values, create your mission statement, update as your business grows. Set up the way you are going to run your business (Procedures/structures), document it, edit, as you need to, but put it in writing.
  • Register your business with the Deeds Office in (for South African VAs only, VAs from other countries must check their own country regulations) Have a choice of company names; check out your company names via the internet, because if you find someone with the same business name you will have to change your name as they were here first.
  • Organise your office and office space.
  • Order signage, I have a sign attached to my gate with business name and details. Place signage/magnets on your car, as you drive around, you are advertising your company.
  • Obtain business tools (computer, printer, fax machine, office supplies, and fixtures, ADSL line, Broadband/wireless connection). (Make sure you have the bandwidth to cater for your job, if you are doing transcription/typing you will receive large files, you need to be able to download and upload these files so you bandwidth must be adequate.
  • Order/Create business stationery (business cards, letterhead, brochures, forms etc). You can create your own office stationery via your computer, it saves money.
  • Set a launch date.
  • Plan a grand opening event; create press releases, flyers, and notices. Send announcements to everyone you know that you are opening your business. Let people know about this, advertise strongly that you are opening your business, let other VAs know, report it on forums, Facebook, networking sites/social media. But get your opening information out there.
  • Evaluate your marketing/networking strategy/plan often and do the same with your business strategy/plan as your business changes then make note of the changes and new procedures in your business strategy/plan. Your business plan should be a working ongoing document.

 

Wednesday, June 1, 2011

Company Procedures

What I find works for my company is having company procedures in place for the way I work. I fully believe that every company needs procedures.
I have a set way I do my invoicing, I have procedures that I use when I chat to new clients and potential clients, I have procedures in the way I work every day. I feel I have to be organised as if not then the wheels will drop off and I dont know what I am doing. So I run my business with good procedures in place.
Part 1
As I have had many of my clients a long time, they just send me an email, sms, skype or call and let me know they are sending work, or sometimes they just send. When I receive the work I then check out what it is, work out how long it will take me, what is involved and I then document all this on a spreadsheet. I then get back to the client and let them know how long the job will take and let them know whether I will or will  not make the deadline. Sometimes jobs are too big and that deadline cannot be reached therefore I will go back to the client and let them know I can't meet their deadline, but this is the deadline that is reachable, is this ok and they always come back and say that is fine, or ask me to get as close to it as I can. It's always worth it to negotiate with your client and let them know that a deadline is unreachable. I always check what work I have at that moment and how I can work everything in so that all the work gets done, this is part of keeping records so I  always know what I am doing and when. Sometimes it can get too hectic to do this, but I will do it when I get a gap.
I cannot work without my procedures in place as I just have too much work. I will follow this post and let you know my procedures and share with you some of the forms I use as I go.

Wednesday, March 30, 2011

6th Annual Online International Convention

6th ANNUAL ONLINE INTERNATIONAL

VIRTUAL ASSISTANTS CONVENTION (OIVAC)

“MOVING YOUR BUSINESS FROM 1ST GEAR TO HYPER-DRIVE”

May 19-21, 2011

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

The 6th Annual Online International Virtual Assistants Convention (OIVAC) is just 2 months away! The Convention runs a continuous 16 hours, daily, and because it’s all ONLINE, you can access everything directly from your home computer! No travel or hotel costs to worry about.

If you’re interested in learning, mentoring and networking with stellar virtual assistants, speakers and small business experts, register for OIVAC from March 31st to April 2nd, during the April “Don’t be Fooled” Days registration special. And this is no prank!

Just a few of the benefits of attending:

• Access to 35 business and virtual assistant industry experts over three Convention days

• 40 different topics (with downloadable recordings) to help grow your business; including marketing, business development, technology and social media; plus networking, training, and mentoring.

• Entrance to 4 Ask the Expert VAs panels where you’ll hear first-hand how Expert VAs manage and grow their businesses, and get answers to YOUR questions about YOUR business

• The chance to win prizes at the International Virtual Assistants Day (IVAD) Celebration

• Access to Building Profitable Product Launch Systems for Your Clients! training

• A VA Goodie Bag - a stash of amazing resources

• And much more!

Don’t miss out – this AMAZING Special is only available from March 31st until April 2nd!

Special Convention Pricing

$159.00 – Full Convention – March 30th – April 2nd ONLY

After April 2nd, registration is:

$89.00 – 3 Seminar Package

$159.00 – 5 Seminar Package

$399.00 - Full Convention (with optional 2 installment payment plan, if registered by April 15)

$499.00 – Full Convention (After April 15)

Sign up now! Take advantage of the special offer NOW and plan to “Move Your Business from 1st Gear to Hyper-drive” on May 19-21, 2011.

Sunday, February 27, 2011

How to Series - Work Schedule

Another article in my 'How to Series'.

I keep a work schedule of every item of work that I get in. I list the date/time, name, description of work, urgent/non urgent, who does the work, (myself or contractor) proofing (I sometimes send work out to a proofreader), time/date complete and comments, time worked, price of job. I keep all this information in an excel spreadsheet and have it set up monthly.
I work for a lot of clients on a weekly basis, so keeping good records of the work helps me to stay organised and know what is going on, it assists with time management, priorising the work and keeping track when I send work out to a contractor. It also gives me the stats at the end of the month to see how many jobs I do on a monthly basis and how much I make on each job that I do. These stats are important to have as you are running a business.
As a client send me in work, i then enter that work on my spreadsheet, giving as much details as is involved, then when the work is complete I finish the entry on the spreadsheet.
I hate doing admin at month end but this is such a help when it comes to doing my invoicing which I do at month end as my clients pay monthly.
If you have any comments on this procedure please share with me, I would love to hear what you do and how you run your VA business.

Wednesday, February 23, 2011

OIVAC Launches Speaker Interview Series

OIVAC Launches Speaker Interview Series

During the next 30 days, Ms. Lyn Prowse-Bishop of Executive Stress Office Support interviews 20 speakers scheduled to appear at the upcoming Online International Virtual Assistants Convention 2011 (OIVAC - http://oivac.com), Thursday, May 19 thru Saturday, May 19,
2011.

During this 6th annual event, virtual assistants will rev up their businesses and shift them from 1st gear to hyper drive, as they learn innovative marketing, networking, and business management strategies to assist with their business growth and development and
topics that will positively impact client relations and services, and their pocketbooks.

This week's interviewees and topics located at the OIVAC YouTube
Channel (http://www.youtube.com/user/theoivac#p/a) include:
* Kathie Thomas - The Importance of Networking.
* Annemarie Cross - Five Powerful Steps to Follow When the Product You are Promoting is You
* Ivana Taylor - How to Get Your Ideal Customer to Choose You
* Dawn Jensen - Social Media Toolkit: Managing Your Clients and Your Business
* Christine Giri - Unleash the Power of Focus
* Cindy Greenway - The Essential Secret Ingredient Clients Want From Their Virtual Assistants

Visit our convention channel today to view these informative videos, and register as a subscriber. Stop by the convention website for complete speaker profiles and seminar details (
http://oivac.com/.

Take advantage of our early bird specials and register for the convention today!

To your success,
Sharon Williams
OIVAC Steering Committee
Alliance for Virtual Businesses

Thursday, February 17, 2011

Answer to comment

Awesome post. Do you mind if I ask what your source is for this information?

Hi I would like to answer this question above, all the information you see on the blog is my own, it is my experiences over the 10 years that I have been AMF Typing Services. I have many clients and have many experiences with those clients. I like to share my experiences to assist others especially new Virtual Assistants.My 'How to Series' are what I do, what I go through, to show you how its can be done.
New VAs need to know how things are done, if my experiences help at least one VA every now and again then its worth my letting everyone know.
I welcome all comments on my blog positive or negative, please if you enjoy the blog leave your comment. regards Ali

Thursday, February 3, 2011

Africa VAs

Tavasa - Transcriptionists and Virtual Assistants of South Africa
Website: http://www.tavasa.co.za
Tavasa blog: http://tavasa.blogspot.com/
Entrepreneur Buddy ~ http://www.entrepreneurbuddy.net
African Virtual Assistants Network(Afrivan) ~ http://www.afrivan.org/
Business Without Boundaries ~ http://www.businesswithoutboundaries.net
Be Virtual Wise - http://www.be-virtual-assistant-wise.com/

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