You must know if you can reach deadlines or not. You need to know how long each task you do will take, for example: how long will a 1 hour file of transcription take to transcribe, how long will it take you to type up 100/200/500 pages. When a client contacts you, you have to be able to let them know if you can or cannot reach the deadline they set.
You must give yourself time to proof your work, time to check the layout and formatting, make sure the grammar is good, the punctuation done, sentence construction etc. Also you need to make sure you give yourself time to take breaks/lunch and for interruptions. You need to know with interruptions, can you still reach the deadline.
When you feel a deadline is not reachable, negotiate, you will be doing the work, you know how long it will take, give yourself plenty of time to do the work and be negotiable on a deadline that you can reach. It is up to you as a business owner to tell you client ‘this deadline is unreal’ explain what is involved within the job, a lot of clients have no idea how long a particular job will take. They will give you very unreasonable deadlines. Only you know what you are capable of and you know your limits. This is often a problem in Transcription, the clients do not know how long it actually takes to transcribe and often the deadlines are tight but its up to you, as you are doing the job to negotiate this with the client, not the client to set this deadline for you, simply explain what is involved,
Do not take on jobs you have no idea how to do, a client will quickly find out you cannot do this job and they will not have confidence and trust in you again. Only take on the work that you have experience in doing, especially so when you are just starting out. If you take on a job that is new to you, let the client know it’s new to you, but that you are very willing to learn and try. New jobs will take you longer to do, remember this with deadlines.
- ► 2015 (16)
- ► 2014 (22)
- ► 2013 (20)
- ► 2012 (13)
- ▼ March (3)
- ► 2010 (45)
- ► 2009 (64)